Barefaced Birth Terms & Conditions

HYPNOBIRTHING COURSE

Please be aware that hypnobirthing is not a replacement for medical care or guidance. Your instructor is unable to make decisions for you, only point you in the direction of evidence based information. Barefaced Birth are not able to give individual advice in regards to your pregnancy, health or wellbeing and clients should seek advice from their Community Midwife, GP, Obstetrician or another qualified health professional.

FEE

For group classes, the course fee is for one birthing parent and their birth partner who will be supporting and attending the birth. If your birth partner is unable to attend a session, you may bring a friend or relative for that session (please ask prior to the session in advance) if you did not want to attend by yourself. If you have a friend or relative who is pregnant and would like to attend the course, a separate booking must be made and a course fee paid for. You are more than welcome to attend the class by yourself, course fee remains the same as the course fee is based on the pregnant parent which includes support and course material.

DEPOSIT ONLY HYPNOBIRTHING BOOKINGS

If you opt to secure your space on a course with a deposit, this deposit is non-refundable should you wish to cancel or change your mind. You agree to pay the remaining course fee no later than 2 weeks before the planned start date of your course to secure your space. If payment is not promptly received then your space may be offered to another client on our wait list. If you wish to cancel your booked space on a group course after the final balance has been paid please refer to Barefaced Birth’s cancellation policy.

CANCELLATION POLICY

I wish to cancel a space on a group course booking or a private 1:1 course

You may cancel your booked space on a group course at any time; you must do this in writing.  Please write to us at hello@barefacedbirth.co.uk.

If you choose to cancel your space more than four weeks before the course start date and full payment has been received, you will receive a refund, less £50 to cover administration cost via your original payment method.

If you choose to cancel your space between four and two weeks before the course start date you will receive a refund of 50% of the total cost of the course via your original payment method.  In respect of group bookings, Barefaced Birth will endeavour to make every effort to re-sell and fill your booked space to another client. If the space can be re-sold, then a refund less £50 to cover administration will be given to you via your original payment method.  Please note that this applies to group bookings only.

If you choose cancel your space between two weeks and 72 hours before the course start date you will receive a refund of 25% of the total cost of the course via your original payment method.

If you choose to cancel your space less than 72 hours before the start of the course Barefaced Birth are unable to issue any refunds. This is due to applicable administration work, venue fees, childcare fees having been finalised and paid for at this stage. Your payment will be deemed fully earned.

However, under exceptional circumstances we can offer a full refund at any point up until the start of the first class of the course. Exceptional circumstances include: your baby is born before 37 weeks of pregnancy and you being admitted to hospital and therefore unable to attend.

Barefaced Birth understand that from time to time there may be other exceptional circumstances for reasons of your cancellation; should you still seek a refund you must do this in writing. Please write to us at hello@barefacedbirth.co.uk with full details of your refund request for us to review.

If you choose to cancel your space after you have attended the first class, no refunds will be offered.

The final decision if a refund is applicable in each specific situation rests with Barefaced Birth.

I wish to cancel a class due to sickness

Group classes

If you or your partner are unwell and unable to attend a group class, Barefaced Birth will send you the missed class content via email. A private 1 hour online call will also be offered to answer any questions you may have if you should wish. This will be free of charge.

Private 1:1 Classes

If you or your partner has booked an online private course with Barefaced Birth or a private 1:1 in person course and you or your partner are unwell or unable to attend a class we will endeavour to reschedule the class and/or course to a mutual date to be agreed in writing. This may incur additional costs (childcare, travel, administration) and must be agreed and paid for in advance; Barefaced Birth will endeavour to avoid additional costs where possible.

I wish to cancel a Step Rewind Process

You may choose to cancel your 3 Step Rewind Process booking at any time; you must do this in writing.  Please write to us at hello@barefacedbirth.co.uk 

If you choose to cancel your 3 Step Rewind Process and do so within 48 hours of your first appointment and you do not wish to continue with the process, you will receive a refund, less £15 to cover administration costs via your original payment method.

If you choose to cancel your 3 Step Rewind Process less than 48 hours prior to your first appointment and you do not wish to continue with the process you will receive a refund of 50% via your original payment method.

If you cancel your 3 Step Rewind Process less than 24 hours prior to your first appointment and you do not wish to continue with the process Barefaced Birth will not be able to issue a refund; this is due to applicable administration work, venue fees, childcare fees having been finalised and paid for at this stage, and due to nature of the appointment it is unlikely to be filled last minute by another client.

If you request to cancel after you have attended the first appointment, no refunds will be offered.

The final decision if a refund is applicable in each specific situation rests with Barefaced Birth.

I wish to change my 3 Step Rewind Process appointment due to sickness

Please give 24 hours’ notice to change the appointment. To do this please contact us in writing hello@barefacedbirth.co.uk.

If cancelling less than 24 hours prior to appointment time additional costs may be incurred.

If you need to reschedule an appointment Barefaced Birth will endeavour to do this on a mutual date to be agreed in writing.

 UNFORSEEN CIRCUMSTANCES

Group Bookings

If for any unforeseen circumstances that Barefaced Birth need to reschedule a class and/or course we will give you as much notice as possible. If you are unable to attend the rescheduled class and/or course we will invite you to attend another suitable class and/or course subject to availability. If you decide not to accept then we will issue a full refund.

In the unlikely event that the course venue needs to be changed Barefaced Birth will endeavour to locate a venue within 1 mile of the original venue.

Under exceptional circumstances Barefaced Birth may need to cancel your booking. We will invite you to attend another suitable class and/or course subject to availability. If you decide not to accept then a full refund will be given.

Barefaced Birth require a minimum number of participants to run group courses; if we have not reached this number, we reserve the right to cancel the course.

If the government legally imposes quarantine conditions due to Coronavirus, group and private in person courses will be offered online at the same date and time as the original course booking. In this instance if you decide not to attend, no refund will be offered.

Private 1:1 course booking online and in person or a 3 Step Rewind Process

If for any unforeseen circumstances Barefaced Birth need to reschedule your booking we will give you as much notice as reasonably possible. We will contact you to reschedule your booking to a mutual date to be agreed in writing.

In the unlikely event that the course venue needs to be changed Barefaced Birth will endeavour to locate a venue within 1 mile of the original venue.

TENS HIRE/LEND

You will be asked to read the below conditions before confirming your agreement and booking your TENS hire. Ticking to confirm that you have read the document is confirmation that you understand, and agree to the below conditions of hire. Barefaced Birth agrees to supply hire TENS as specified, for use as stated, to the named person.

I agree to hire from Barefaced Birth equipment as specified, at the agreed charge*, for the stated use and to comply with the conditions of hire as stated following all operation guidance provided with the equipment. I also agree that if no other arrangements are made, I will return it to Barefaced Birth clean, dry and in full working order by the last day of hire.

Please familiarise yourself with the following terms and conditions that apply to the hire of the TENS machine:

1. The Labour TENS should only be used in accordance with the instructions provided and only by the Customer named on the submitted form.

2. The effectiveness of the TENS machine in your labour is not guaranteed.

3. The Labour TENS must NOT be used by anyone fitted with a cardiac pacemaker, who has a heart disease or suffers from epilepsy. If in doubt please consult a medical advisor prior to use.

4. The Labour TENS must not be used until the pregnancy has reached 37 weeks gestation.

5. Failure to return the Barefaced Birth TENS machine by the 'Due back date' may result in the Customer being charged £5 for every week over and above the hire period until the TENS unit is returned.

6. If you are returning the TENS unit by postage the Customer must retain the certificate of postage for 3 months. In the event that the TENS is not received back at Barefaced Birth premises, the certificate of postage must be produced. Failure to do so renders the customer liable for the full retail value of the TENS unit.

7. In the event of damage to, or loss of the TENS unit by the customer, the damage deposit will be deemed fully earned.

8. Non-use of the hired TENS machine is entirely at the discretion of the customer and no refund will apply once the machine has been dispatched.

9. TENS machines are fully tested prior to dispatch. However, the liability of the TENS unit shall not exceed the hire charge plus the damage of the deposit of £20.

10. The customer should check the contents of the hire pack upon receipt and familiarise herself with the TENS machine and the instructions. The customer must advise Barefaced Birth of any problems whatsoever immediately. Barefaced Birth accepts no responsibility where the customer fails to do so and renders it impossible for Barefaced Birth to take any corrective action.

12. The TENS machine comes with a set of brand new universal resealable CE Marked TENS electrodes with bicompatible hydrogel , Latex Free and suitable for sensitive skin from (Healthworld). Please check the pads are suitable prior to use. If you require hypoallergenic pads please purchase these separately and a refund of £3.50 will be refunded to you.

13. Contraindictions 

  • Do NOT use before 37 weeks of pregnancy

  • TENS must not be used by patient using a demand type pacemaker, serious or unstable heart condition or have had a recent heart attack.
    Pregnant women and patients who have any heart disease or epilepsy should seek medical advice before using TENS.

  • Never use TENS to mask undiagnosed pain as this could require urgent treatment.

  • Do NOT place electrodes on or near eyes, in the mouth , over the front or sides of the neck, across the head, heart or an area of broken inflamed infected or numb skin. Electrodes should generally only be applied to skin with normal sensation unless under medical supervision.

  • Do NOT use TENS in the presence of tuberculosis, malignant tumors, very high or low blood pressure, epilepsy, high fever or acute inflammatory disease unless under medical supervision.

  • STOP using the the TENS if an allergic reaction develops.

  • Stimulation should not be applied over, or in proximity to, cancerous lesions

  • Do NOT use TENS or STIMPLUS PRO units while your are driving or operating potentially dangerous machinery.

  • If you are in any doubt, contact your usual medical adviser prior to use.

CANCELLATION

You may cancel your hire any time; you must do this in writing.  Please write to us at hello@barefacedbirth.co.uk.

If you choose to cancel your hire more than two weeks before your 37 week hire date, you will receive a refund, less £2 to cover administration cost via your original payment method.

If you choose to cancel your hire less than one week before your 37 week hire date, we will be unable to refund your hire cost due to applicable administration fees and allocating your 7 week hire to you. Your hire fee will be deemed fully earned. Barefaced Birth will endeavor to make every effort to fill your hire space and if able to do so will refund your hire charge less £2 administration fees plus your deposit.

If you collect the tens machine but do not use it, the hire charge will still apply.

DEPOSIT

A deposit of £20 will be due 1 week before your collection date or you can pay in the day in cash. Upon collection/return of the tens machine and once fully inspected your deposit will be returned to you in full by your original payment method within 7 working days if paying online or by cash in person during collection or drop off unless there are signs of damage that is beyond normal wear and tear. If the item is returned is damaged or broken your deposit will be deemed fully earned.

To read Barefaced Birth’s privacy policy click here

Updated 22nd August 2023 to include TENS machine hire.